Privacy Policy
Your trust is sacred. Here's how we protect your digital essence.
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, including:
- • Account information (email, name, password)
- • Vault items and digital asset information
- • Legacy stories and messages
- • Executor and beneficiary information
- • Usage and activity logs for security purposes
2. How We Use Your Information
We use the information we collect to:
- • Provide, maintain, and improve our services
- • Process transactions and send related information
- • Send technical notices and security alerts
- • Respond to your comments and questions
- • Monitor and analyze usage patterns to improve user experience
- • Facilitate the transfer of your digital legacy according to your wishes
3. Data Security
We implement comprehensive technical and organizational security measures to protect your personal information:
- • 256-bit AES encryption for all sensitive data at rest and in transit
- • Zero-knowledge architecture where possible
- • Regular security audits and penetration testing
- • Comprehensive audit logging and monitoring
- • Multi-factor authentication options
4. Data Sharing
We do not sell or rent your personal information to third parties. Ever.
We only share your information with:
- • Your designated executors and beneficiaries (according to your specified rules and triggers)
- • Service providers who assist in operating our platform (under strict confidentiality agreements)
- • Law enforcement when required by valid legal process
5. Your Rights
You maintain complete control over your digital essence. You have the right to:
- • Access your personal information at any time
- • Correct inaccurate or incomplete information
- • Request deletion of your information and account
- • Export your data in a portable format
- • Opt-out of marketing communications (you'll still receive essential service notifications)
- • Change your executors, access rules, and legacy preferences at any time
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services and fulfill your digital legacy wishes. If you choose to delete your account, we will securely delete your information within 30 days, except where we're required to retain it by law.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your digital essence, please contact us at:
privacy@hugrvault.com